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HP Poly EncorePro 520 QD Wired On-Ear Contact Center Headset
Add multiple items to your order — pay just $25/week total, no matter how many items.
Browse more items →100% Traditional Layby. Delivery after full payment.
Attention, eager beaver! Need your delivery in a flash?
No worries, mate! We're here to save the day! Just give us an email at  and let us know if you would like to pay more or less each week. Rest assured, we'll also provide you with an estimated delivery date when we make these changes. So don't you worry, your delivery dreams are in safe hands!
Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
Remote firmware and cloud system updates
Never worry about updates, thanks to remote firmware and cloud system updates.
Noise-canceling microphone
Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.
Expanded compatibility
Walk away from your desk with a click thanks to Poly Quick Disconnect (QD) technology that works with any Poly QD adapter.
Optimized for communications platforms
An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.
Acoustic hearing protection
SoundGuard is the acoustic limiting technology that is present in all communications headsets from Poly that protects against Acoustic Shock by limiting sounds to below 118dBA.
Color Black
Boom mic length (mm)Â 135 mm
Sensitivity (microphone)Â -40 +/-3 dB
Signal-to-noise ratio >50 dB
Cable length 78.5 cm
Headphone type On-ear (stereo)
Microphone type Omnidirectional
Speaker bandwidth 20 Hz to 10 kHz
Microphone bandwidth 20 Hz to 16 kHz
Boom mic rotation 290°
Ear cushions Artificial leather (surface material)
Compatible Operating Systems Windows; macOS
Minimum dimensions (W x D x H)Â 11.1 x 14.9 x 6.7 cm
Speaker size 5.6 mm
Minimum System Requirements USB Type-A port; USB Type-C® port
We can only process ONE order per customer at a time.Â
Layby with Layaway Depot
Choose your purchase
Browse our huge Layby only product range. Tap 'Customise Layby plan' to add item to cart.
Set your payment plan
The Mini Cart lets you customise your payment plan. Choose the plan length, and a payment frequency that suits you. You can Layby one item or place multiple items in one plan. You can have multiple plans, but need to log out and in again to create each extra one.
Checkout, make first payment
Review your payment plan, head to checkout and confirm your order. Make your first payment and you're buying the budget-friendly way.
Keep track on your dashboard
Your dashboard is a snapshot of your Layaway Depot account. You can track payments, check orders, adjust settings, get updates and more.
Complete plan, receive your order!
When your final payment has been processed, we quickly ship your product to you. Despatch will occur as close as possible to the date estimated when you customised your plan.
Delivery
All our stock is held in local warehouses in New Zealand.
Layaway Depot will usually dispatch your goods within 7 - 21 business days of completing your Layby payments.
This time frame factors in the confirmation of the Layby order include your payment method, processing and dispatch from the warehouse and the transport of the items via couriers. The 'In Stock' status on our website can mean the stock is either in our warehouse, or available with our supplier.
Whilst we endeavour to get items delivered to you as soon as possible we do, however, need to allow that 7 - 21 business day window to accommodate the processes above.
Delivery tracking details will be emailed to the email address on the account as soon as they are known. Your goods must be delivered to the delivery address as shown on your initial order.
Deliveries require a signature on delivery and if no one is at the property to sign for the package a calling card will be left by the driver with details of how to arrange redelivery or collection.
If their are multiple items on your order, you may receive multiple deliveries shipped by multiple couriers since items may be sent from different warehouse locations.
Large/bulky items (eg furniture and whitegoods) may take longer to deliver and may also incur an additional freight fee. If an additional freight fee is expected for your order you will be contacted via email after the order has been successfully placed.
Find out more →Returns
We guarantee your satisfaction with all Layaway Depot merchandise. If you receive damaged, defective, or incorrect item(s), you may return the product(s) at no cost to you. Once we receive the item(s) and verify the return of product(s), we will send you a replacement or issue you a full refund, including shipping and handling.
Please choose carefully when ordering. Once you have ordered the item, you are committed to the purchase. Under the Consumer Guarantees Act, you are only entitled to a refund in the event of a major product failure - not if you simply change your mind or you later discover that you picked the wrong colour or the item doesn't fit.
You are entitled to a refund if the item you purchased is: not of acceptable quality, does not match the description, does not match the sample or demonstration model shown to you or for any other reason permitted under the Consumer Guarantees Act.
Please contact our customer service department at admin@layawaydepot.co.nz to lodge a return.
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