Frequently Asked Questions

You simply select the Product you want and fill in the online application form. Payments are taken via Direct Debit and once you have paid off the total price, delivery is approved. The Product is then sent to your home for you to enjoy! How easy is that?!

What you see is what you get. The total price never changes and with Us there are no fees if you miss a payment.

Simply pay off the total price and once you're done, the Product will be sent to you & is yours to keep forever!

In addition, you can also increase or decrease your payments at anytime by contacting our team. We understand financial circumstances can change, so we are always flexible.

Once you have paid off the product, your delivery will be approved. You will receive a message with the tracking number of your product so you can see its journey to you!

We make it easy! Simply browse our website and pick a product from our variety of great deals and then simply click apply now. Fill out the secure application form and once completed, we will email you all the necessary paperwork detailing your Order.

We understand that situations can change. If you want to increase or decrease your weekly payments, please contact our team at admin@layawaydepot.co.nz.

In both situations the total price never changes, just the length of time it takes to pay it off.

Payments are taken via Direct Debit and taken the same day you get paid. You can always contact us to change your payment day if need be.

If you miss a payment your term will be extended to cover for that missed payment.

Simply email us at admin@layawaydepot.co.nz and our team will be there to assist you.

We have a replacement team that can help you out! Simply lodge a request via this link:

You can make a complaint anytime, simply lodge a request via this link and our team will be there to assist you: